Privacy Policy

Our Commitment to Privacy

At PuzzlePonder, your privacy is fundamental to our mission of providing peaceful, mindful puzzle experiences. We believe that brain training should be both effective and private, which is why we've built our platform with privacy-by-design principles.

This Privacy Policy explains how we collect, use, and protect your information when you use PuzzlePonder's daily puzzle games and services.

Information We Collect

Account Information

When you create a PuzzlePonder account, we collect:

• • Email address (for account creation and streak notifications)
• • Username/display name (for leaderboards and community features)
• • Password (stored securely using industry-standard encryption)

Game Progress Data

To provide streak tracking and leaderboard functionality, we store:

• • Daily puzzle completion status
• • Solving times (for performance tracking)
• • Streak counters and achievements
• • Game preferences and settings

Technical Information

For site performance and security, we automatically collect:

• • Basic device information (browser type, screen size for responsive design)
• • IP address (for security and geographic analytics)
• • Page views and navigation patterns (to improve user experience)
• • Error logs (to fix bugs and improve service reliability)

Analytics Data

We use privacy-focused Plausible Analytics (not Google Analytics) to understand:

• • Most popular puzzle types
• • General usage patterns
• • Geographic regions (country-level only)
• • Referral sources

Important: Plausible Analytics is GDPR, CCPA, and PECR compliant. It does not use cookies, does not collect personal data, and does not track users across websites.

How We Use Your Information

We use collected information exclusively to:

• • Provide puzzle services: Track your progress, maintain streaks, and personalize your experience
• • Improve our platform: Understand which puzzles are most engaging and optimize performance
• • Send notifications: Optional streak reminders and new feature announcements (you can opt-out anytime)
• • Ensure security: Detect and prevent fraudulent activity or abuse
• • Provide support: Respond to your questions and technical issues

We never sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Security

Data Security

We implement industry-standard security measures including:

• • Encrypted data transmission (SSL/HTTPS)
• • Secure password hashing (bcrypt)
• • Regular security audits and updates
• • Access controls and monitoring

Data Location

Your data is stored securely in the United States using Supabase infrastructure, which is SOC 2 Type II certified and GDPR compliant.

Data Retention

We retain your data only as long as necessary to provide services:

• • Active accounts: Data retained while account is active
• • Inactive accounts: Data deleted after 2 years of inactivity
• • Deleted accounts: Data permanently deleted within 30 days
• • Analytics data: Aggregated data retained for 2 years maximum

Your Privacy Rights

You have the following rights regarding your data:

To exercise any of these rights, contact us at privacy@puzzleponder.com. We'll respond to your request within 30 days.

Cookies and Tracking

PuzzlePonder uses minimal cookies and tracking:

Essential Cookies

• • Authentication tokens (to keep you logged in)
• • Theme preferences (dark/light mode)
• • Game settings (sound, animations)

Analytics

We use Plausible Analytics, which is cookieless and privacy-focused. No personal data is collected or stored.

No Third-Party Tracking

We do not use Google Analytics, Facebook Pixel, or other invasive tracking systems. We do not participate in ad networks or data broker services.

Children's Privacy

PuzzlePonder is designed to be family-friendly, but our services are intended for users 13 years and older. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us immediately at privacy@puzzleponder.com, and we will delete such information promptly.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we make changes:

• • We'll update the "Last updated" date at the top of this page
• • For significant changes, we'll notify you via email or in-app notification
• • Continued use of PuzzlePonder after changes constitutes acceptance

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out: